‘Alumni Perspectives’ Webinar Series
Alumni Relations and the Postgraduate Career Service look forward to welcoming our next speaker in the ‘Alumni Perspectives’ Webinar Series on Thursday 27 May at noon – 1pm (BST) / 3pm (UTC)
Our speaker is alumnus – Damian Ellacott (MBA 2013), Airport Operations Transformation Consultant at AECOM / International Aviation Operations Leader.
Damian will be discussing his work background, how events of the last 12 months have affected his business and the wider sector, and the challenges he has faced during this time. He will also discuss the expectations for his sector in the coming months/post COVID.
Damian is an international aviation operations leader, currently working with the management team at King Abdulaziz International Airport in Jeddah, on a programme to enhance the operations and passenger experience at the stunning new Terminal 1 facility.
Damian is obsessed with how to get people to work together more effectively and about how to turn business data into decision-quality information with which to improve people, productivity and business performance.
Before transitioning to commercial airline and airport operations, Damian served for more than 12 years in the UK’s Royal Air Force as a Red Arrows pilot and fighter pilot. Operating at the highest levels of team and individual performance, Damian accumulated over 3,000 flying hours, including 300+ Red Arrows aerobatic displays from Kuala Lumpur to New York City, and three years as a combat-ready operational Jaguar fighter pilot. Damian’s other proudest achievements include:
• At Dubai Airports and the world’s busiest international airport DXB, he led the world’s most sophisticated airport control centre and delivery of the highest levels of customer service achieving 25% reduction in passenger queue times and 40% increase in passenger NPS within 12 months.
• He led operations teams through insolvency at airberlin and continued to deliver a safe flying operation for seven months whilst in administration and as the business wound down.
• He built a new pilot performance management philosophy at Etihad Airways, achieving 260% increase in positive pilot performance and 40% increase in pilot confidence in their management team within 1 year.
Damian undertook the Global MBA programme at Manchester Business School’s Middle East Centre from 2010-2013. He remembers it fondly and as a pivotal point in his professional development. The breadth and depth of the programme supported Damian’s transition from a military career and it was a place where he made lasting friends and business connections.
Lastly, but most importantly, Damian considers himself the luckiest man in the world. He married the woman of his dreams, watches his four incredible young children grow-up, and stays extremely physically and mentally fit so he can always look forward positively for new opportunities in life.
If you would like to register for the event please contact Lisa Samberg.
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